Introduction

Welcome to CredBalance ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

Personal Data You Provide to Us

We collect personally identifiable information, such as your name, email address, phone number, date of birth, gender, and financial self-assessment information (e.g., home ownership, family size, card ownership) that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.

Transaction Data: When you use the App to track your finances, you may provide information about your financial transactions, including transaction titles, merchants, amounts, currency, type (income/expense), categories, and dates. This data is used solely to provide you with financial insights, budgeting tools, and personalized tips within the App.

Information Collected Automatically

Device Information: We may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system version information, IP address, and network state information for security, analytics, and to ensure App functionality and connectivity to our services.

Installed Applications: In order to analyze application usage, record application names, facilitate financial tracking and recording of applications, and better evaluate user credit, we will collect information about installed applications in the background.

Permissions Data

Depending on the features you use, the App may request access or permission to certain features from your mobile device, including:

• Device Identifier (IDFA): Used for advertising effectiveness analysis, Realize personalized content recommendations, Count the source of app installations, You can turn off ad tracking in the system settings (path: iOS: Settings > Privacy > Ads).
• Camera permissions: Take photos/videos to set or modify your profile picture. We will not actively access the camera without your separate authorization.
• Album permissions: used to read photos/videos you select (such as avatar uploads) and save content to the album. We will not actively scan your entire album.
• Location: When you modify the location of your city in settings, we will obtain your approximate location and retrieve your city for quick editing.We only retrieve the current city and do not store precise location information.

If you wish to change our access or permissions, you may do so in your device's settings.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide you with personalized credit score insights, financial tracking, budgeting tools, and credit improvement tips. Disclaimer: The credit score provided within this App is an estimate calculated by our proprietary algorithm for informational and educational purposes only. It is not affiliated with, endorsed by, or calculated in the same manner as official credit scores from credit reporting agencies like Equifax, Experian, or TransUnion, and should not be used as a substitute for an official credit score when making financial decisions.
• Process your transactions and manage payment reminders (via notifications).
• Monitor and analyze usage and trends to improve your experience with the App.
• Notify you of updates to the App and send relevant alerts based on your usage and settings.
• Respond to customer service requests.
• Compile anonymous statistical data and analysis for use internally or with third parties (in aggregated, non-identifiable form).
• Prevent fraudulent activities and enhance security.

Disclosure of Your Information

We do not share your personally identifiable information with third parties except in the following situations:

• By Law or to Protect Rights: If release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance. These providers are obligated to protect your data. (e.g., analytics platforms, crash reporting tools).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, such as maintaining your account and providing the App's services. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You may review or change the information in your account at any time by logging into your account settings.
• Deletion: You may request deletion of your account and associated data by contacting us using the contact information provided below. Please note that some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.
• Permissions: You can control the App's access to device permissions (Notifications) through your mobile device's settings menu.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Account Deletion

If you wish to delete your account and all associated personal data, you may do so by contacting our customer support team. Please note that account deletion is permanent and cannot be undone.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

[email protected]